Returns & Exchanges
At BREZ, we stand behind the quality of our products and want you to be completely satisfied with every purchase. If your order doesn't meet your expectations, we offer a 30-day return policy for unopened items and a satisfaction guarantee for first-time orders.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return.
- 2.Prepare Your Package
Ensure that the items are securely packed in their original shipping box; for safety reasons, we can only accept returns on unopened cans or accessories.
- 3.Ship It Back
Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process a full refund to your original payment method within 5-7 business days.